This site was designed for the latest version of Chrome, Firefox, Safari, and Internet Explorer (version 10+). Some features may not work correctly in your browser. OK

Stranded? Use these easy instructions to get your car safetly to Union Park BMW Service Department!
Union Park Service
Appointment Line
(302) 573-4894
If your car is under the manufacturer warranty, call your manufacturer’s roadside assistance program. They will assist you in in finding a towing company covered under their policy.

If your car is NOT under warranty, call B&F Towing (302) 328-4146.
Using B&F Towing?
We partner with B&F Towing and they know the proper procedure for dropping your vehicle off at our dealership service location. They can be contacted at (302) 328-4146. Please ensure you or the tow truck operator provide your name, your vehicle's keys and contact information to our dealership upon arrival of your vehicle.
Using a different towing company?
Please have the tow truck operator bring your vehicle to our BMW Service Department at 901 N. Union St., Wilmington, DE 19805. Please make sure your keys, name and contact information are given to our service reception staff inside, or if we are not open, please ensure your information and keys are left in the Early Bird Drop Key Drop to the right of the front door.​ 
Please ensure that your vehicle is taken to Union Park BMW Service Department at 901 N. Union St., Wilmington, DE 19806. Should your vehicle be dropped off at our Union Park BMW Showroom on Pennsylvania Avenue, additional towing costs will ensue as the service center is not in the same location.​ 


  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Contact Information

901 N. Union Street
Wilmington, DE 19805
Phone: (302) 482-4346
- + Disclaimers